How do I reschedule or cancel my lesson?
Learn how to reschedule or cancel your sessions
How to reschedule a session
Please note that you can reschedule or cancel a lesson only four hours before it starts or later.
- Go to the “Sessions” page
![](https://support.hardskill.exchange/wp-content/uploads/2024/01/unnamed-1.png)
- Click on a scheduled session in the calendar
![](https://support.hardskill.exchange/wp-content/uploads/2023/06/img-2-4-1024x216.jpg)
- Choose “Reschedule” in the sidebar menu
![](https://support.hardskill.exchange/wp-content/uploads/2023/06/img-3-3-1024x144.jpg)
- You will see your coach’s calendar with their available time slots
- Choose the date and time you’d like to reschedule
![](https://support.hardskill.exchange/wp-content/uploads/2023/06/img-4-2-1024x201.jpg)
- Confirm your new schedule
How to cancel a session
- Go to the “Sessions” page
- Click on a scheduled session in the calendar
- Choose “Cancel” in the sidebar menu
![](https://support.hardskill.exchange/wp-content/uploads/2023/06/img-5-2-1024x144.jpg)
Once the session is canceled, your credit will be returned to your prepaid balance with the coach so you can schedule another in the future.