I can’t withdraw my money

Occasionally problems may occur on our internal withdrawal servers and the error message “Your withdrawal is pending” might be displayed. In this case, the withdrawal options will be temporarily unavailable.

This occurs due to the financial security check from our withdrawal system to prevent fraudulent activities.

If you are faced with this situation, please report the problem to our support team, they will be able to review the information and get back to you.

Our financial personnel need to analyze all the necessary information to ensure that there is no risk of potential fraudulent transaction and disposal of user credentials.
You will be informed of the updates and possible solutions will be given via the internal chat and email within 24 hours.