Managing Your Sessions
How to book a session
Follow this step-by-step guide, and learn about our payment methods
How do I reschedule or cancel my lesson?
Learn how to reschedule or cancel your sessions
How to leave a review
Share your first-hand experience with other clients
How to request a coach replacement
Learn what you can do if you’re not satisfied with your learning experience
How to schedule a session
Are you ready to schedule a session with a world-leading coach on the Hard Skill Exchange? Here’s what you’ll need to do. Start by logging into your HSE account and clicking on your profile picture to access the menu. The Sessions and My Coaches tabs contain everything you’ll need to manage your sessions. How to…
Setting up discounts
Coaches on HSE can apply discounts to session purchases for specific clients. They may do this to reward a loyal client or to give customers money off when they purchase multiple sessions at once. A coach can generate a discount code within the HSE platform to share directly with their student. To use this code,…
Understanding Session Requests
Confirm and cancel session requests according to your personal schedule and preferences.
How to join your session
Quick guide on accessing your upcoming session