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Home Help for Clients Managing Your Sessions

Managing Your Sessions

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How to book a session

Follow this step-by-step guide, and learn about our payment methods

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How do I reschedule or cancel my lesson?

Learn how to reschedule or cancel your sessions

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How to leave a review

Share your first-hand experience with other clients

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How to request a coach replacement

Learn what you can do if you’re not satisfied with your learning experience

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How to schedule a session

Are you ready to schedule a session with a world-leading coach on the Hard Skill Exchange? Here’s what you’ll need to do. Start by logging into your HSE account and clicking on your profile picture to access the menu. The Sessions and My Coaches tabs contain everything you’ll need to manage your sessions. How to…

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Setting up discounts

Coaches on HSE can apply discounts to session purchases for specific clients. They may do this to reward a loyal client or to give customers money off when they purchase multiple sessions at once.  A coach can generate a discount code within the HSE platform to share directly with their student. To use this code,…

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Understanding Session Requests

Confirm and cancel session requests according to your personal schedule and preferences.

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How to join your session

Quick guide on accessing your upcoming session

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HSE © 2025